FAQs

All of our bookings go through online and so it advisable to book ahead of jump time to avoid disappointment (and its cheaper), especially on holidays and weekends as we do book up fast.

Birthday Parties, group bookings and other special events need to be booked ahead of time.
Yes, Waivers are 100% compulsory. If you book online, you will automatically be taken to sign the waiver online at the end of your booking. Please note all under 16's need an adult (18 years or over) to sign a waiver on their behalf. 
Every person jumping must have read and completed a Jumpstation waiver before using the park. During your online booking process you will be asked to complete our disclaimer form and this will save time on the day. 


For your own safety, all jumpers must wear a pair of Jumpstations socks. These are yours for £2 and you can bring them for all return visits.
No the socks we provide have been tested on our equipment and we cannot guarantee other parks socks are fit for purpose with our park equipment. Many manufacturers in uk configure socks differently which are fit for purpose of particular parks. 
We do not allow outside food in the park with the exception of special circumstances during parties. We have a great range of food and drink provided in the café area with some comfortable seating to relax and enjoy.
Returnable £1 coin operated lockers are provided on site.
The maximum weight is 18 stone/114kg.
There is no upper age limit.

Children aged 5 years plus can jump without an adult jumping alongside them.

Children aged 4 years and under can jump anytime provided there is an adult jumping with them and parents/guardians must sign a waiver to acknowledge that they are there to supervise them especially during busy times. However we do recommend Under 5's coming during tots time;

Tots Time is from 12-3pm Monday to Thursday (during term time), 10am-12pm Monday to Thursday (during school holidays) and 9-11am every Saturday & Sunday

***PLEASE NOTE*** Tots time is not exclusive, and we cannot guarantee there will not be children of other ages jumping, however from experience it is a lot quieter. There is a maximum of 2 tots (4 years or under) with one adult. 
We would advise arriving 20 minutes prior to your bounce to check in, put on your jump socks and attend your safety briefing.
Whatever you feel comfortable in! we would suggest loose clothing due to working up a real sweat and removal of any jewellery.
We do not offer refunds on any booking made.
We strongly encourage parents to get involved and purchase a jump ticket however there is seating all around the centre to allow for safe viewing.

Carers are allowed up on the trampolines FREE in order to assist jumpers who may have mental or physical disabilities. We do however require you to wear our special grip socks, you can purchase at £2 a pair, they are yours to keep and reuse. When in the park as a carer we would require your full attention to be with the person in your care, as our staff are not qualified as carers. As a non paying carer your access to the trampolines is for assistance only and not to utilise the facilities unless to aid the jumper.


Carers can also come and jump with any jumpers who have additional needs for £2 during our ASN sessions. For more information, click here

Yes, we are a disabled friendly venue. We have level access to our cafe and toilets so that every can enjoy a day out. We also run additional support sessions on a Tuesday and Saturday. For more information, click here.
We have a selection of disabled parking spaces in our car park next to the entrance of the building. 
We are accessible by both bus and train routes. 

BUS ROUTES
22/22A (21A on sundays) operate through Houston Industrial Estate and service the likes of Whitburn. Blackburn, Livingston, South Queensferry. Broxburn, South Queensferry and Edinburgh. 

TRAIN ROUTES
Take the Edinburgh Waverley to Glasgow Queen Street train on the North Clyde line and stop at Uphall Train Station. From here it is a small 10 minute walk.